If an instruction is unclear, which phrase is appropriate to request repetition?

• A. Say 'Say again' or 'Could you repeat that, please,' and then confirm.
• B. Ignore and continue
• C. Ask a different question
• D. Confirm something else

Answer: (B)

When an instruction is unclear, the essential step is to ask for repetition to confirm what was said. Using standard phrases like “Say again” or “Could you repeat that, please?” makes it clear that you didn’t catch the exact wording and need it repeated. This helps prevent misinterpretation and mistakes, especially in important or time-critical tasks. After you hear the repetition, you should restate or summarize what you heard to confirm you understood it correctly.

Ignoring the instruction and continuing, or trying to move on with a different question, won’t resolve the ambiguity and can lead to errors. Similarly, seeking confirmation on something else won’t fix the unclear part of the original instruction. The goal is clear, mutual understanding before acting.